Customer Care

Order Issues

Check my order status

Change size,color or address

Apply cancellation for an order

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Payments, Promos & Coupons

Payment methods in Bellelily

Help with coupon code

Trouble paying the order

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delivery

7 days passed, not shipped yet

Track my parcel in Bellelily

My parcel not delivered yet

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returns & Refunds

One item missing

Return policy in Bellelily

Size or Color difference with original item

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Product & stock

Size guide and instructions

Why the price is so low?

Top selling in Bellelily

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technical

Trouble signing into my account

Trouble checking out in order

How to change password

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Popular Questions

What’s your return policy?

How do I track my package?

I’m having problem in paying the order

What should I do if my order hasn't been delivered yet?

I received parcel, but there is size or color difference with the original item.

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