Customer Care

ORDER ISSUES more: Check my order status; Change size,color or address; Wholesalers' privilege

PAYMENTS, PROMOS & COUPONS more: Payment methods in Bellelily; Help with coupon code; Trouble paying the order

DELIVERY more: 7 days passed, not shipped yet; Track my parcel in Bellelily; My parcel not delivered yet

RETURNS & REFUNDS more: One item missing; Return policy in Bellelily; Size or Color difference with original item

PRODUCT & STOCK more: Size guide and instructions; Why the price is so low?; Top selling in Bellelily

TECHNICAL more: Trouble signing into my account; Trouble checking out in order; How to change password

Popular Questions

What's your return policy?

How do I track my package?

I'm having problem in paying the order

What should I do if my order hasn't been delivered yet?

I received parcel, but there is size or color difference with the original item.

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