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Customer Care

  1. Where can I find your size guide and instructions? 11/29/2016 10:13:46 AM We never want to send you something that doesn't fit properly so we have size guides available on each of our product pages. Please check the size chart carefully before adding the item into the cart...
  2. Are the clothes in Bellelily true to size? 11/29/2016 10:14:55 AM We never want to send you something that doesn't fit properly. Therefore, we provide size guides included on our product pages. It is your responsibility to check the size chart carefully before adding the item to your cart...
  3. Why are Bellelily's prices so low? 11/29/2016 10:16:02 AM Bellelily has considerable experience within the textile industry and a extensive knowledge of vendors and suppliers. We buy large quantities of the same garment direct from our supplier. With very few middlemen, we are able to sell the garments in our store at a cost effective price...
  4. Something I want is out of stock, will you restock? 11/29/2016 10:15:12 AM Currently we are not able to let you know when an item would be restocked. As we would like to offer you new and exciting products regularly, we do not tend to restock the same items...
  5. Can I get an Bellelily catalog or magazine? 03/21/2017 18:40:02 PM We do not send a magazine or catalog via post, but that doesn’t mean you have to miss out. You can get the latest item information by clicking here...
  6. Can I send items to someone as a gift? 03/21/2017 18:40:47 PM If you want to send an item as a gift, enter the recipient's address as the shipping address for your order. At this time, we do not offer a gift wrapping services. We can only discuss order and account information with the registered Bellelily account holder for which the account the order was placed on. ...
  7. How can I search for items on the website? 11/29/2016 10:15:31 AM We make it easy to find exactly what you're looking for at Bellelily.com. The most relaxing way to shop with us is to browse through the categories at the top of the web-page and then refine your search by category...
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