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Can I cancel my order after placing it?

Last updated 11/29/2016 10:16:27 AM

Please log into your account and check your order status first.

 

For unpaid order: It’s easy to cancel. Just log into your account and find the order and click “DELETE”.

For Paid|Preparing order: You can click here to apply for cancellation within 1 hour after you paid for the order. We will check and try to cancel it for you, But we are not sure it will success as order is under processing.

Paid|Partially Shipped: Shipped items can’t be canceled. Unshipped items can be modified instead of cancellation. You can click here to amend them.

Paid|Shipped order: Shipped order can’t be canceled.

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